Nuangjamnong C, Suesaowaluk P, Shinasharkey T. Consumers’ Perception of E-Service Quality by Internet Service Providers: A Focus on Satisfaction and Loyalty. RJCM [Internet]. 2024 Dec. 15 [cited 2025 Jan. 22];5(3):40-61. Available from: https://ricejournal.net/index.php/rice/article/view/133