NUANGJAMNONG, Chompu; SUESAOWALUK, Poonphon; SHINASHARKEY, Taminee. Consumers’ Perception of E-Service Quality by Internet Service Providers: A Focus on Satisfaction and Loyalty. RICE Journal of Creative Entrepreneurship and Management www.ricejournal.net, [S. l.], v. 5, n. 3, p. 40–61, 2024. Disponível em: https://ricejournal.net/index.php/rice/article/view/133. Acesso em: 26 apr. 2025.