NUANGJAMNONG, C.; SUESAOWALUK, P.; SHINASHARKEY, T. Consumers’ Perception of E-Service Quality by Internet Service Providers: A Focus on Satisfaction and Loyalty. RICE Journal of Creative Entrepreneurship and Management, [S. l.], v. 5, n. 3, p. 40–61, 2024. DOI: 10.14456/rice.v5i3.133. Disponível em: https://ricejournal.net/index.php/rice/article/view/133. Acesso em: 22 jan. 2025.